Leisure Team Member

  • Career Level Manager
  • Experience Fresh
  • Qualifications Certificate

Course Description

The Leisure Team Member is an important and varied role supporting the running of busy leisure and fitness facilities (including Gyms, Swimming pools and sports halls). It is a role with a wide range of responsibilities and offers real opportunities for progression to the right candidates. 

Working as part of a team, the Leisure Team Member will ensure the facilities are maintained to a high standard while delivering an exceptional customer experience.

A Leisure Team Member has a positive ‘can-do’ attitude. They are driven, friendly and approachable, with strong interpersonal skills.

Career Progression & Entry Requirements

Possible routes for career progression include Duty Manager and other more senior management positions.

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Course Content

It covers a range of training in:

  • Customer Service training including overall services awareness
  • Equipment Handling
  • Instructor Training
  • Customer Safety and the legal and regulatory requirements
  • Activity and personalised training planning
  • Leadership Skills

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Course Details

Programme Duration: Typically, 18 months

Professional Registration: On successful completion of this apprenticeship the Leisure Team member will be eligible to become an affiliate member of the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA).

Funding: All of our Active Futures courses can be funded commercially or through government funding. Please enquire to find out more.